Bureaucracy and the Public Sector
The people who make decisions on a
government are bureaucracies. A bureaucracy is people who have the charge of
making policies and decision making. A great deal of the government is make
policies for the common people have a better standard of living. Yet not
everyone agrees with their task since in a state it is hard to please the
majority of people. Bureaucrats don’t have much power, and it tends to be illegal
for them to participate in political activities since it influences over advantages
in political parties. Bureaucracies have had several reforms and adjustments since
there have been times in which some bureaucrats have abused of their power. A government
is very unlikely to be perfectly efficient since most governments face the
problem of injustice and lack of equality.
Some parts of policy making are done
by such large number of people poses something of a problem for the state. Public
administrators as a group have significant governmental power, yet they are too
numerous and individually too unimportant to be controlled effectively. Therefore,
a significant part of the governmental power of any state is necessarily not
under close political control.
The way in which we organize our
public administration should aim to help us maximize some desirable traits. They
are the following: honest, accurate translation of political leaders’ decisions
into more specifically designed policies. Flexibility in dealing with special
cases at the point of delivery; while administrators should be obedient to
directions from above, they should not be slavishly obedient. This flexibility
should be used arbitrarily, meaning that even if the public officer is not from
same political party they work efficient.
Bureaucracy is one way to organize
the public administration. The word “bureaucracy” is often used in common
languages to mean the public administration, usually with a concentration of
distaste. However, social sciences have precise meaning for it: a particular
model of administrative organization that was developed as a reform in the
nineteenth century and spread widely to be the most generally used mode today.
As noted previously, there is no
ideal way to organize administration. Of the various things that may be
desirable in public administration, bureaucracy is particularly strong, on the
accurate translation of leaders’ decisions and on preventing arbitrary
behavior. Believe it or not, it is also rather efficient.
A problem with bureaucratic
organization stems from a combination of two factors: 1. the difficulty in
public administration, as compared with private business, of evaluating how
well a person has performed a job, 2. the requirement in a bureaucracy that
administrators be shielded from direct political pressure, usually by a system
of tenure. In a private business, a standard yardstick is available to evaluate
how well a person has done in a job. It profits have gone up in the person’s
sector, if sales have been high, or whatever, if a person has made money from a
company, then the job has been done well.
Although bureaucracy is only one way
to organize the public administration, it is the dominant mode of organization
across the world, as we have seen. Indeed it is so dominant that the world
bureaucracy has become almost a synonym for public administration, in much the
way that “Kleenex” has become to be a synonymous with facial tissues.
In various parts of the world,
adjustments have evolved or have been invented that can soften bureaucracy when
it is excessively “bureaucratic.” Among these are the office of ombudsman,
provision for opening government files for inspection, informal interference in
the bureaucracy by political leaders, and pressure from public opinion. There are
four adjustments to bureaucracy that are taken into account in a state: the
office of ombudsman is a Swedish invention. An ombudsman is a government office
whose primary duty is to seek out citizens complaints of abuse by public
administrators and to negotiate changes in the offending practices. The second is
the freedom of information law have been passed in many countries, and the US
has been a pioneer n this direction. The third adjustment is “Interference” in
administration by political leaders may act as safety valve to help correct
abuses. The fourth adjustment is pressure from public opinion can help to
correct bureaucratic sluggishness and abuse.
The members of the public
administration pose a dilemma for a state’s political party leaders. They are
too numerous and individually too minor to control effectively, yet
collectively they have a major impact on policies. We have discussed in
previous articles various way by which the state may address its dilemmas,
establishment of the bureaucratic model, adjustments to the bureaucratic model,
attempts to achieve “representative bureaucracy”, but none of these can be
fully successful. This is a problem of politics in which “half a loaf” may be
the best one can hope for. As it is seen in most governments around the world
the biggest problem tends to be the inefficient way in which a government runs.
A government runs well has an appropriate administration, its citizens will be
happy, therefore the government will have followers who support them.
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